The TextielMuseum reopened since 1 June 2020. We have taken measures to ensure that your visit is pleasant and safe. In addition to extra hygiene precautions, we will regulate visitor numbers inside our spacious museum building, to ensure that enough distance is maintained. We are following the protocol established by the Museum Association.
Before your visit
- Since 1 July, it is no longer mandatory to book a ticket and time slot online prior to your visit. Do you want to be guaranteed of a visit on a certain date or time? Book a ticket and time slot via our website.
- Only visit the museum with more than one person if you are part of the same group (family, partners, household).
- Did you visit an area marked red or orange by the Dutch government less than 10 days ago? Please stay at home. Check here whether the area or country from which you are coming to Tilburg has code orange or red.
- Where possible, come to the museum without a coat, leave it in the car or bring it with you during our visit. Bags can be brought into the museum and worn on the front. There is no wardrobe available. Large bags may be left in a locker upon request.
- Avoid crowds in public transport by traveling outside rush hours, or arrive using your own transport. The museum offers free parking in the direct vicinity.
- Museum payments can only be done using a bank card.
- Do you have any symptoms of illness such as sneezing, coughing or a cold? Stay home. Also, stay home if someone in your household displays any such symptoms or has a fever.
In the museum
- One individual per group or a single visitor should display/buy the entry ticket(s) at the front desk. Children aged 12 and under can display their tickets in the company of an adult from the group.
- To give as many visitors as possible the opportunity to visit the museum, you have a maximum of 2.5 hours to walk around the museum (excluding our shop and café). This will be more than enough to view everything.
- Since 1 July, there is no fixed walking route in the museum anymore, with the exception of narrow spaces such as the entrance, toilets and corridors. One-way traffic is indicated here with arrows on the floor. You can move freely in all places without a walking route if you keep 1.5 metres distance from others. Some areas where distance cannot be guaranteed are closed.
- The maximum number of people allowed per area is indicated.
- Surfaces such as doors, handles, stairs and other objects are cleaned more frequently and disinfected throughout the day. The museum is taking extra hygiene measures in the use of card payment machines and audio tours, among others. Disinfectant wipes and gel are available.
- The toilets are cleaned regularly and the number of visitors in the toilet areas is regulated to safeguard the 1.5 metre distance.
- The elevators can only be used when necessary and with a maximum of one person at a time (+ possible supervisor).
- The museum staff monitors the number of people per space.
TextielCafé, TextielShop, Library
- The museum café and museum store are open, with extra measures to ensure a pleasant and safe visit. Read more about the measures in the Protocol Reopening TextielMuseum.
Group activities and bookings
- All planned group activities in March, April, May and June have been cancelled (such as masterclasses, workshops and tours).
- It is currently not possible to book group tours. Private tours are available on request for visitors from one household, contact [email protected] for more information.
- As of July 1, it is possible to reserve the auditorium or meeting rooms, but these have a more limited capacity, taking the 1.5 metres distance into account.
- Smoking in the museum is not permitted.
- Pets are not allowed in the museum, with the exception of guide dogs (in possession of a pass).
- Food and drinks can only be consumed in the TextielCafé.
- The consumption of your own food and drinks in the TextielCafé are not permitted.
Photography & film
- Our house photographer regularly makes photos for journalistic or educational purposes. These images can be used for news items on our website and in museum communication materials. If you do not wish to be photographed, let us know in advance, or inform our photographer during your visit.
- Photography without flash and tripod is allowed in the TextielMuseum, unless otherwise indicated. A special rule applies to the TextielLab: out of respect for the copyright of designers and artists, it is not permitted to record work in detail.
- Photographing with (semi) professional equipment, flash and tripod is not allowed, unless permission has been given by the Marketing & Communication Team by email via [email protected].
- Filming is not permitted, with the exception of the exhibition The Woollen Blanket Factory, unless permission has been given by the Marketing & Communication Team by email via [email protected]. Filming outside of the building is allowed.
- The TextielMuseum does not lend itself as a location for photo or video shoots. Bridal photography on the grounds of the TextielMuseum is allowed, the normal entrance fees apply and you must make an appointment via [email protected].
These rules apply for the TextielMuseum, depots and subsidiaries, as defined in the General Visitor Conditions, article 1.3